NGIS Housekeeper



Opening Date:   25 June 2021                                                 

Closing Date: Open Until Filled

First Cut Off:  09 July 2021

Position:   NGIS Housekeeper, NA-3566-02

Salary:   $10.49 per hour

Employment Category:   Regular Part Time, 20-34 hours per week, with benefits.  May require working night, weekend and holiday hours. Night differential and holiday/Sunday premium pay will be paid for hours worked. 

Location:   Navy Gateway Inns & Suites (NGIS) aboard Naval Submarine Base, Kings Bay, GA

Area of Consideration:   All Sources – Applicant does not have to have current SUBASE access.  If selected for position, access will be granted upon a favorable background check.

Relocation Expenses:  Not Authorized

Introduction:   Navy Gateway Inns & Suites (NGIS) is a Non-Appropriated Fund Instrumentality (NAFI) of the Department of the Navy (DON) that provides professionally managed business-based lodging for a mobile defense community.  The NGIS program provides services, amenities and accommodations that are similar to those provided by quality, commercial hotels.  The purpose of this position is to provide quality and efficient housekeeping services to our guests and guest areas while maintaining the highest level of customer service.

Duties:  Include but not limited to:  Performing varying degrees of complexity in cleaning process.  Demonstrates proficiency related to daily service, check-out, deep cleaning, and special project cleaning assignments based on Lodging program cleaning standards.  Vacuums, sweeps, and mops floors; dust, polishes, cleans, and moves furniture.  Removes trash, places in dumpsters, and replaces liners.  Places proper number of amenities in room to include consumables/non-consumables, linen, kitchen, and bathroom.  Removes and replaces bed linen, inspects mattresses and pull-out sofas, and moves/re-positions beds upon guest checkout, weekly, or at a guest’s request.  Cleans walls, doors, ceilings, stand-up/ceiling fans, light fixtures, exterior of air vents, windows, sills, tracks, blinds and curtains.  Cleans vanities, mirrors, hardware, cabinets/shelving, toilets, bath tubs/shower stalls and tile.  Ensures in-room guest directories are clean and organized.  Cleans common area spaces.  Performs deep cleaning as required by program standards.  Counts, sorts, inspects, and prepares linen for operational use.  Reports any activity that appears unsafe, illegal, or suspicious to the Supervisor.  Interacts professionally with guests and other team members, displays a positive attitude, utilizes effective communication skills, and assists guests to include answering questions concerning hotel facilities and provides information about on base and local attractions.  Communicates with the front desk.  Maintains key control for assigned key and reports any issues immediately to the Supervisor.  Performs other duties as assigned as they are related to the position.


  • Knowledge of cleaning procedures and proper use of cleaning equipment and approved cleaning chemicals, including familiarity with applicable Safety Data Sheets (SDS).

  • Ability to accurately complete daily room status reports and housekeeping assignment sheets.

  • Ability to interpret, execute, and document cleaning actions in accordance with NGIS Housekeeping Manual and program policy guidance.

  • Ability to apply knowledge of general cleaning procedures to complete housekeeping tasks.

  • Ability to navigate web-based Learning Managed System (LMS) and use associated software to complete online and e-learning training.

  • Ability to communicate clearly and effectively in English, both verbally and in writing with management, staff and guests.

Physical Demands and Work Environment:   This position is required to do considerable standing, bending, kneeling, walking, pushing, lifting, stretching, and climbing.  Must have ability to perform moderately strenuous physical labor as unassisted lifting, moving and carrying of supplies and equipment weighing up to 45 pounds is required.  Assisted lifting, moving and carrying in excess of 45 pounds may be required.  May be required to climb/descend stairs and properly placed stepladders.  Work is primarily performed indoors in areas that normally have adequate heat, light, and ventilation.  Some facilities will require exposure to outdoors, as access to some rooms is from the outside, resulting in exposure to nature and weather conditions.  The incumbent may be exposed to dirt, disagreeable odors, and skin/eye irritants from strong cleaning solutions used in household cleaners.  Personal Protective Equipment (PPE) is provided and required to be utilized for safety reasons.        

Other Requirements:  This position may be designated ALPHA personnel for inclement weather or in the interest of national security and may be required to report for work when other employees are excused.  May be recalled to duty and/or required to work overtime, including on an emergency basis.  Subject to satisfactory completion of a physical examination.  This position is subject to a favorable National Agency Check (NAC).  This position is required to attend and complete mandatory training programs to obtain housekeeping certification and re-certification.  Training is provided in varying environments such as classroom-trainer led, online self-guided courses, virtual-led courses and hands on training.  The incumbent is required to obtain a housekeeping certification within 120 days of employment.  The incumbent is required to obtain any other required annual trainings designated by the Department of Navy.

Basis of Review:   Applicants will be evaluated based on experience and qualifications described above and presented in written format.