UH Front Desk Associate

Announcement Number:
NAF-2018-88
Department:
Lodging/Hospitality
Location:
Georgia
Position Status:
Regular, Full Time
Salary:
10.75 - 10.92 - Hourly
Areas of Consideration:
ALL SOURCES
Relocation Expenses:
Not Authorized
Application Email:
kngsmwrjobs@navy.mil

For 'HOW TO APPLY' click here: http://www.navymwrkingsbay.com/naf-jobs

Employment Category:   Regular Full Time, 35-40 hours per week, with benefits.  May require working night, weekend and holiday hours.

Location:   Unaccompanied Housing aboard Naval Submarine Base, Kings Bay, GA

Duties:  Performs a variety of front desk and/or reservation functions for the lodging program at Unaccompanied Housing.  Receives requests and processes reservations.  Records and enters reservations into the Property Management System (PMS). Checks guests in/out and assigns rooms.  Responsible for accountability of all room keys and other keys required for daily operation.  Provides information for local places of interest.  Keeps the front desk and lobby area clean and neat.  May be required to run various reports.  Answers phones and transfers calls to appropriate individuals and replies to guest questions.  Logs trouble calls and ensures the appropriate department is notified.  Relocates guest to a different room when required.  Performs other related duties as assigned.                                                                                                    

Qualifications:   

  • Preferred 6 months of work experience that demonstrates knowledge of basic principles, concepts, standards and regulations related to hospitality operations.

  • Must be skilled in the use of a personal computer and various software programs.

  • Must possess basic math and reading skills.

  • Must be able to communicate clearly and effectively both verbally and in writing in English.

Physical Demands and Work Environment:   Work is primarily performed in an office environment.  Requirements include extended periods of standing; walking and lifting/carrying objects up to 30 pounds.  Work is primarily performed indoors in areas that normally have adequate heat, light and ventilation.         

Special Requirements:  This position may be designated ALPHA personnel for inclement weather or in the interest of national security and may be required to report for work when other employees are excused.  This position is subject to a favorable National Agency Check (NAC).

Basis of Review:   Applicants will be evaluated based on experience and qualifications described above and presented in written format.