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We truly value the feedback we receive from our customers, and we believe it’s essential to continuously improve based on your insights. Thanks to your suggestions, we’ve made several key updates to enhance your experience. Here's a look at the improvements we've implemented to serve you better.
If you would like to provide feedback about an MWR program, please click here. Please note, if you choose not to provide your contact information, we won't be able to respond or address your feedback directly.
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Auto Skills Center
"Why is the Auto Skills Center no longer open."
The Auto Skills Center is no longer open due , however, MWR Patrons will be able to continue to utilize the outdoor bays during the day, including an oil drum for oil disposal on site. You must check out a key to utilize the bays on the weekend from Tickets & Travel (Monday-Friday 9:00 am- 5:00 pm) Please call Tickets and Travel at (912)573-1157 with any questions.
Trident Lakes Golf Club
"The course is great but why is the pricing changing so much?"
Thank you for the kind words. We are glad to hear you enjoy the course and have been playing with us for several years! We understand concerns about pricing and want to be transparent. Over time, we’ve made several improvements to enhance the overall experience, including extending tee boxes, adding GPS/Bluetooth touch screens in our carts, and introducing both a starter and a beverage cart. These upgrades, along with ongoing maintenance, especially to keep our greens in top shape, do contribute to rising operational costs. That said, we’re always working to provide the best value possible and truly appreciate your continued support!
Finnegan's Bowling, Pub & Grille
"I have heard you are taking out the pins at the bowling center and are putting in String Pin bowling? Why not fix the lanes first and is this string pin thing even sanctioned"
Thanks for reaching out! We understand your concerns and want to share some exciting updates! We’re making major moves and even bigger improvements to the bowling center. The old lanes and back-end equipment have officially been removed to make way for brand-new lanes and the installation of state-of-the-art string pin bowling technology.
String pin bowling is growing in popularity across the country and is approved for sanctioned play in certain formats by the United States Bowling Congress (USBC). This technology offers increased reliability, reduced downtime, and a more consistent experience for casual bowlers which helps us keep things running smoothly for all our guests. We’re confident these upgrades will create a better overall experience and can’t wait for you to check them out once everything is complete!
Eagle Hammock RV Park
"Eagle Hammock RV Park is AWESOME and deserving of winning the SMART RV Park of the year that it won! The staff, facilities and upkeep are the best I have seen at any Military RV Park we have stayed at! Why doesn't the Navy require these high standards at their other parks?"
Thank you so much for the kind words and support. We're honored to be recognized as the SMART RV Park of the Year! At Eagle Hammock RV Park, we take great pride in holding ourselves to a higher standard than the average park. Our commitment to excellence is reflected in our status as a two-time Gold Medal Award recipient from the National Recreation and Park Association (NRPA) and our continued national accreditation through CAPRA (Commission for Accreditation of Park and Recreation Agencies). These distinctions represent our ongoing dedication to quality, safety, and exceptional guest experiences. While each Navy RV Park operates within its own unique resources and conditions, we hope our model can help inspire improvements across the system. We're proud to serve our military community and are always striving to set the bar high.
